Not a good experience!

I live in Felixstowe and on May 22nd my daughter and son-in-law had booked this restaurant for a party of thirty for lunch following my grandson's christening. We chose from a set menu so they did not have to produce thirty different meals, but the service was unbelievably slow. We sat in the restaurant for over half an hour before they came to take our orders, then the young lady who came to our table had a very poor command of English. Following the ordering we waited almost another half hour for the starters and the first served had finished and were ready for the mains before the last starters had been served. When we got to the main courses, they came out in 'batches' of three or four and again those of us who were served first had finished our main course at least 30 minutes before the final ones were served. The final course on the menu was ice cream or tea or coffee and these were not offered to us at all - three of us got coffee because I went and demanded it, but no-one else had any part of the third course - and some of us got the wrong meals - but we just shut up and ate up because it was all so chaotic and had taken so long, we were hungry, past caring, and we really wanted to get home in time for bed! We arrived at just after mid-day and the last few were still eating at almost 3.30!!

Pam Tuthill - 05/06/2011 | report this review