About Us

Equiniti Paymaster has been making payments for 175 years. Today we are one of the largest pension administration providers in the UK, working with major schemes in the public and private sector, including Aviva, BAE Systems, BAA, HP and Service Personnel and Veterans Agency (Armed Forces).

Our Services

Equiniti Paymaster supplies end to end processing through the full lifecycle of an annuity including new product and annuity payroll services. In the last five years the annuities market has evolved to benefit consumers with greater choice and better service. Existing providers must work harder and new ones move quickly to secure a share in a market the value of which has been predicted to grow to over £20 billion by the end of the year.
For existing annuity providers this means removing limitations of systems which cannot support new products and are expensive to change. New entrants must restrict cost and barriers at set up to launch at speed. Outsourcing suppliers need to ensure their services remain reliable and cost-effective. All must adhere to statutory regulation including meeting new requirements for data accuracy and Solvency II.
Working with a specialist external supplier can help overcome these challenges and deliver market leading products at a competitive price.

Pension Administration

The trend to outsource continues to grow as organisations focus on core activities, review costs and demand a better customer experience across every aspect of their operation. Working with a specialist administraton outsourcer can help pension funds implement complex change more easily, providing access to leading technology and expertise which ensures a robust and reliable service into the future.
Supporting 750 schemes representing 3 million members from across nine centres of expertise, Equiniti Paymaster has the scale to manage large volumes of transactions and provide a highly cost-effective service to customers.

Payments

Payment processing can present a major logistical challenge for any large organisation with complex payment requirements. Annuity payments, for instance, are a critical factor in the economics of insurance-based pensions, but often struggle to keep up with industry-leading standards without major back-office investment. Getting payments right helps organisations streamline operations and even develop new business models with confidence.
Equiniti Paymaster can help mitigate risk and reduce cost by handling everything from individual transactions to large volumes of payments accurately and securely.

Pensions Payroll

A cost effective pensioner payroll processing solution for the public and private sector
Equiniti Paymaster provides large scale pension payroll services for public and private sector clients, making payments of over £13 billion each year to more than 2.2 million pensioners worldwide.
We have the expertise, processing capacity, market leading systems and controls to provide highly cost-effective services for large scale payrolls.
In 2011 our overseas payments and foreign exchange capability was advanced through the launch of Paymaster International Payments