terrible service

I have taken the time to write this review as the following complaint has happened everytime and not just as a one off (which would still not be acceptable) The only reason I have used this vets more than once is because of the location, if my animals were seriously ill i would never use this vets. The receptionists are very rude, the male vet always seems very uninterested, you feel like an inconvenience to them even though your paying highly to be there, nobody interacts with your pet, I personally would have thought you would need to at least like animals to work with them! Beware of the "you need to come back in 3 days to see how he/she is getting on" you will pay £30 again to be told to carry on doing what you've been doing. This company should stick with farm animals as they do not seem to be competent with pets, terrible customer service, if you are concerned your precious pet is in discomfort these uncaring, unfriendly bunch will not console you, it is simply about the money here.Do yourself your wallet and your beloved pet a favour and steer clear.

h c - 19/03/2012 | report this review