Avanti Gas
Gas Suppliers in Wednesbury
Bridge Street
Wednesbury
West Midlands
WS10 0AW
Contact Numbers
Reviews
Abysmal service
We are having terrible trouble getting our gas tank topped up. You cannot get through to Customer Service without about 5 minutes of recorded preamble and then a wait of probably 30-6- mins. Having made contact - people are saying things they cannot back up or promises that cannot be made. We have read other reviews and they are absolutely right!!
Michael Roberts - 25/01/2023 | report this review
How many bad reviews do you need AvantiGas?
How many bad reviews does it take for a company to realise that their service needs a major review? If you try to call them, you will spend the first 5 mins being read a recorded message, trying to push you to their FAQ, rather than bother them with a phone call. STILL claiming that service is disrupted by Covid, both on their opening message and on their portal.....just an excuse for terrible service now. You will then spend the next 30-60 mins waiting for someone to answer the phone and when they do answer, unless you want to pay them something or ask a really simple question, you will receive ZERO customer service. No matter what the question is, the AvantiGas rep at the other end of the phone ALWAYS needs to call you back......AND NEVER DOES!!! Ordered gas on the 27th Feb, when our gauge was reading 25-30%, as instructed by AvantiGas themselves, allowing them 7-10 working days to deliver. Today is 11th March and still no delivery and no explanation for the delay. Our gauge is now reading 5%, with no confirmation of when our delivery is coming. They literally do not care about their customers, plain and simple!! I strongly advise that you go elsewhere for your bulk gas, because AvantiGas is an absolute shambles of a company!!
Craig .. - 11/03/2022 | report this review
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