On Parade
Dry Cleaners in Solihull
Warwick Road
Solihull
West Midlands
B91 1BQ
Contact Numbers
Key Services
Reviews
Great Quality
Have tried many dry cleaners in and around the birmingham/Solihull area and must say, On Parade exceeded all expectations when it came down to my number one criteria, quality. Not cheap, but I'd rather pay extra to have garments come back looking like they did. Recommended!
David Johns - 01/02/2011 | report this review
Damaged Wedding Dress
I used On Parade Dry Cleaners Solihull to clean my wedding dress, but they damaged my dress by breaking the fastener at the back. The manager had checked the dress so I only discovered it was damaged when I got home. When I called to discuss the problem with the owner she said " I had blown the matter out of proportion". They not only damaged the fastener on my dress but they put it on display within the shop, without my permission and said " I should feel privileged" to have it on display . I didn't mind that they had displayed it or that they had damaged it, accidents do happen, but in trying to rectify the matter, no apology or compensation was offered. I have since negotiated with the owner after being sent a hotel mending kit and two metal hock and eyes, that they will pay for the dress to be mended. Not the service you expect from a professional establishment?
G Bell - 19/01/2010 | report this review
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