Chat Heroes

Internet Services in Wallsend

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Town Hall Chambers
High Street East
Tyne and Wear
NE28 7AT

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Contact Numbers

Allison Lawton: 0191 500 9788

Landline: 07716081606




  • UK based outsourced live chat support
  • Real people engaging with your website visitors
  • Live on your website 8am-8pm 7 days a week
  • Amazing customer service for your website visitors
  • Responses are pre-approved by you (FAQ database)
  • Leads sent instantly to you
  • No long term contracts
  • 30 Day FREE TRIAL

Chat Heroes brings your website to life by providing customer service to your website visitors though externally manned live chat.

Our highly trained Chat Heroes, based here in the UK work with you to develop a "Frequently Asked Questions Database" that allows us to provide accurate answers, increasing time spent on website, brand awareness & loyalty and hot leads sent instantly to you.

Chat Heroes enables you to provide real time responses by real people, 12 hours a day, 7 days a week, try us today with a 30 day free trial!

30 Day Free Trial -

We place an interactive chat box onto your website and answer questions from your website visitors on your behalf, with the aim of generating new business leads.

We currently offer this service 12 hours per day, 7 days per week between 8am and 8pm from just £99 per month.

Build a Frequently Asked Questions database which is adjustable at any time.

Your FAQ's are the responses the Chat Heroes use, so your visitors get the answers you want to give them.

Automatically and instantly receive any leads which we generate.

When a visitor to your site is in need of more details, information, or wishes to book an appointment, we take their contact details and email the transcript to you instantly.



Chat Heroes were our heroes!




Creative North invested in Chat Heroes some time ago and it’s been brilliant for our business. As a support organisation for the Creative and Digital Media sector across the North, our phone doesn't stop ringing, and sometimes it's just for a contact or an email address to send some recent news articles to... Chat Heroes helped us make our business run that much more effectively. Our clients and customers can ask their questions through the website and the Chat Heroes Agents understand our business fully so they are able to advise and provide information within seconds. We'd highly recommend any business to give Chat Heroes a chance... And you get a free trial so no harm no fowl.

Ruth Watson - 12/05/2016 | report this review

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Who Are Chat Heroes?

Products and Services

Chat Heroes

Chat Heroes allows you to offer a live web chat service that delivers profitable leads 12 hours a day, 7 days a week.

We offer these services

  • website
  • Customer Service / Helpline

We offer these payment methods

  • Delta
  • MasterCard
  • Maestro
  • Visa
  • PayPal
  • Bank Transfer


"We have used the Chat Heroes web chat box for some time now and we find it professional, profitable and another additional arm to our service that our competitors have not clicked onto yet!" Mark Bailie

Solar Panel Company NI

Testimonials are added by the business owner and are not independently verified.

Open now!

Monday to Sunday: 8am - 8pm

Key Services

chat agents , chat support , customer services, customer support, free live chat , lead generation, Live chat for website, live chat support, Manned Live Chat, web chat service

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