pizza tower

ordered from pizza tower and was very dissapointed wwith the service i recieved. After reading the menu online it stated that you recieved a free garlic bread or 10" pizza with any order over £15. I placed an order which consisted of a meal deal with extra chips and side order. My order totalled £15.80 (over the amount which it stated on the menu to recieve what ever you wanted free) so i asked for a free 10" cheese and tomato pizza. When my order arrived at the door i was told i didn't get my free pizza as the offer was finished. I rang Pizza Tower and asked to speak to someone and explained that the offer was still showing online, he said it shouldn;t be and i explained that it was. After much deliberating he then changed his mind and said i couldn't have the offer with the meal deal. This is not stated on the menu and when i explained this he was quite rude. He said if I wanted the pizza i would have to order it again and pay for it. Lets face it how much does it cost to make a cheese and tomato pizza. I told him not to bother and won't be ordering from then again.

lisa howe - 07/01/2012 | report this review