Royal Oak

Restaurant - Chinese in Sevenoaks

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London Road
Wrotham Heath
Sevenoaks
Kent
TN15 7RX

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Wow - worst hotel ever

Service

Quality

Value

The Royal Oak seemed such a wonderful place to spend our anniversary. I just wish i'd found this site and read the previous review first.It started off ok...ish, we booked in with a smarmy receptionist while another member of staff fixated himself with my girlfriends cleavage.Unfortunately that was the highlight of the stay. We went to the room to find it unmade, so i complained in reception. After a lot of huffing an puffing from staff, the room was made 'fit'.We had an unusually unimpressive meal and went to the room for the nighttime activities. The bed was hard and squeaked everytime there was movement. It was freezing cold and the hotel itself was oh so noisy. I'd love to say i didn't get any sleep for all the right reasons, but unfortunately i can't. We both woke up with terrible itching and both came out in a horrible rash. I have no idea what they wash the linen in.All in all, i'd say avoid like the plague, or you might just catch it there like we did!

A User - 10/09/2008 | report this review

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Worst Hotel Ever

Service

Quality

Value

I stay in hotels with business on a weekly basis and this is without doubt my worst hotel ex[erience. The former stable block behind the hotel where my room/cell was located, was dirty and dusty but it had a bed and I was shattered. 2 hours later I woke scratching to find the bed sheets soaked in blood! There were hundreds of bed bugs munching away at me. I (to put it mildly freaked out) and went to reception to book out. The receptionist told me she would have to call the night manager or charge my card for the full cost of the room. This was after the night porter had described the scene that greeted him in my room as "disgusting, they let dogs stay in the rooms with their owners you know"! My colleague who was in another room and I plus several other guests who overheard my none too impressed rantings at reception, booked out there and then. With me shouting, "try and bill me for that and I'll happily see you in court" as I left. We spent the next 2 hours trying to track down a hotel and finally booked into somewhere fit for humans at 2am. After an hour spent scrubbing myself raw in a boiling shower, I spent the rest of a fitful night trying to get some sleep, I'm still not over it and spend ages checking every hotel room I check into! The Royal Oak Hotel Sevenoaks, I wouldn't kennel my dog there, although apparently many do!!!

A User - 06/05/2008 | report this review

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