Restaurant - Chinese in Canterbury
5-6 St. Georges Place
Town Centre
Canterbury
Kent
CT1 1UP
Booked a table for 4 on Chinese New Years day with my brother and my two bosses. The restaurant was quite busy and there were quite a few staff. The staff seemed poorly trained and the flustered panicky manager didn't make matters any better. Wrong dishes were served and our requests to speak with the manager fell on deaf ears. Overall this turned out to be a stressful experience and I have learned to stay away.
Victor Wong - 30/03/2011 | report this review
Went there hoping for a nice birthday meal for my girlfriend. At first we were very impressed at the speed that we got our table and first courses.This good first impression soon faded. The food tasted good but all the dishes arrived lukewarm. We had been eating the first dishes for less than a minute when 2 or 3 over eager waiter/waitresses came over trying to snatch our unfinished plates one by one. Even things like the prawn crackers were taken with some left in the dish. I would have thought this would be something to be refilled on request but the waiter never returned with any.The whole experience was unpleasant and felt rushed. Im sure a buffet style all you can eat chinese would be far better.At the end of the meal, but when we still had drinks and a couple of picking dishes left, a waitress came and whipped the table cloth off the table and almost immediately returned with the bill! One of the things that put us off the most was a note on the menu saying that any dishes not eaten would be charged at full price! I have no idea how they could do that.We were not able to enjoy our meal whatsoever, we felt rushed and like they needed our table quickly for more customers. I would seriously warn everyone away from this restaurant at all costs.
A User - 02/04/2009 | report this review
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