Macs Clinic

Cosmetic Surgery in Watford (Hertfordshire)

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Unit 3 Wilmington Close
Watford
Hertfordshire
WD18 0AF

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The doctor is dishonest it is a daylight robbery

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All they try to do is making money, they don’t care about the patient, they are unprofessional and unethical, all they know is fearmongering. I am really disappointed at this place. I would not recommend this to anyone. Search the doctor’s name before book a consultation, result: a women died from rare flesh-eating bug after this Brazilian 'bum lift' done by this doctor . They misled me and lied about their policy. Before I booked the appointment and paid the deposit , both the doctor and the front desk staff told me the deposit is refundable, but when I tried to claim the deposit, they showed me the contract which says it’s non-refundable. When I ask for a refund they did not respond . They replied really quickly when I paid the deposit. What’s disgusted me is, they said the consultations are free, but they are not. They use it as an excuse for not returning deposit. And they said the x-ray is covered in the bill, but they send me an invoice later. And their way of getting client is disgusting. The doctor refused to discuss the result of my x-ray over the phone, he insisted I must visit the clinic. Which I checked with the x-ray center, they said it’s unusual. because of the pandemic, a lot of people actually prefer phone/video discussion over visiting the clinic, and it is completely doable. Not to mention some chaos over client management. But it’s not the biggest issue.

zee Dina - 05/03/2021 | report this review

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