Van Kloof Ltd
Jewellery Retail in Stevenage
71a High Street
Stevenage
Hertfordshire
SG1 3AG
Contact Numbers
Reviews
Shocking manners from the owner.
I went to Van Kloof to get an offer on a necklace. A man, who I was later informed is the owner, took the necklace and proceeded to juggle it in his hands, throwing it up in the air and catching it about 5 times. When I told him what I had been offered roughly for it before, he replied with an offer of 2% more. Van Kloof picked up on my lack of interest to the offer so he dropped it into my hand and said he would then only offer me the same as my previous offer and rapidly withdrew his weighty 2% increase. He also told me that 'people dont wear necklaces anymore' - but still made an offer on the item which I do find to be quite intriguing business sense. I thanked him for his time, to which he just replied 'Goodbye', in a very unenthused, somewhat rude manner. I went to the another jeweller and happily sold the necklace to them instead, despite them offering considerably less money for it. Well done Van Kloof, I hope your reputation continues to preceed you.
Rob Pa - 13/02/2016 | report this review
poor customer service
Went to purchase wedding band. We were very pleasant, however, shop owner very rude and practically threw us out when he thought we were not intending to buy from him. Totally unnecessary behaviour.
Andy C - 16/06/2012 | report this review
Other jewellers are available...
WOW, Mary Portas would have a field day! I am a retailer too and if I spoke to a prospective customer the way I was spoken to at Van Kloof's I'd have no customers, in fact, I left the shop and spent over £2000 at another Jewellers.
L P - 18/04/2012 | report this review
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