Please do not eat here!!! The Gida express Portsmouth

I went in here after a night out on Saturday and I asked for an allergy menu. I was told by one member of staff they did not have one and to speak to the manager. I spoke to be manager and was also told by him they did not know about allergies. I went on to explain but your standing under a sign that says to ask about intolerances and allergies and by law you have to know this information. I was told that was not the case and I was just looking for a fight because I was asking this information and I could take a picture of him because he did not care. I was completely shocked by this as yes I had a drink, but I knew what I was doing, saying and acting and could not believe the treatment I received because of asking about allergies. Again I explained it is law to know this information especially as people have died from such reactions and once again I was told they did not need to abide by this and it goes without saying I did not buy anything from there. However, I would not wish for someone to go through the same thing as me, as it was distressing being laughed at by a group of men working there while I had this interaction and also with all the customers watching, even though I knew I was not in the wrong and had the right to ask for an allergy menu/info, so please do not risk any harm to yourselves by eating in here. I will be also contacting the council about this and taking it further.

Kristina Davis - 03/10/2022 | report this review