Totally and Utterly Unprofessional

In all my years of working, I have never ever come across such an unprofessional, incompetent, discourteous organisation. They are absolutely useless. If there was a prize given to the most inept company in the UK, FDR Ltd t/as First Data Merchant Services would win it hands down every year! With me, they failed twice to process the original paperwork correctly. They never call you back when they say they will. They don't respond to emails. Even the number you call to make payments over the phone go unanswered. I even had one *** women from their company put the phone down on me as she wasn't prepared to listen to my complaint. Totally ignorant and unprofessional. Fortunately, I have now moved to a far better card service provider. Even so, FDMS still send me a monthly bill which of course I don't pay. If it wasn't so serious it would be laughable. I have now reported them to The Financial Ombusdman Service and will be reporting them to the Financial Conduct Authority who have much greater powers, such as imposing fines etc. You have been warned!!! DO NOT DO BUSINESS WITH THIS ATROCIOUS COMPANY

Mike Clancy - 05/07/2013 | report this review