bedsdirect.com
Mail Order Houses in Chester
Unit 2 Brymau 4 Trading Estate
River Lane
Saltney
Chester
Cheshire
CH4 8RF
Contact Numbers
Reviews
Buyer beware
A date for delivery was arranged 14 days after the order was placed, despite the website saying three days. However, it failed to arrive on the agreed day, which meant I wasted a day off work. It arrived the next day at 8.30am and the delivery men refused to take it upstairs, despite the company saying it would be taken to the room of my choice. Customer services were hopeless and refused any refund or compensation. The bed was left in the hallway with my wife and two-year-old son left on their own to squeeze past it. He injured himself on one of the boxes as a result, but they didn't care less. Terrible service.
Daniel Brett - 29/10/2008 | report this review
Do not use this company
Terrible service and poor quality products. I ordered a bed which I had to wait over a month for. The mattress was OK but cheaper elsewhere, The bed was broken - It took countless emails to arrange a collection and refund - A replacement would take another month. You cannot get them on the phone and would recommend you use another company.
Susan Owen - 29/03/2008 | report this review
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