Mobility Equipment in Newbury (Berkshire)
If you live within a 30 mile radius of Newbury, we'll only charge you just £30 call out to come and have a look. That includes the first 45mins on site. We have a No Fix No Fee Policy
To get you mobile again as quickly as possible, we aim to fix most problems on-site. If we can't, we will collect your product, take it to our workshop for repairs and then return it to your home.
End of Life Disposal Since the introduction of the WEEE regulations it is now necessary to dispose of electrical/electronic items responsibly. We offer this service, where we will collect or dismantle your Stairlift that is no longer required and dispose of it in compliance with the regulations. Just contact us and we will arrange to uplift your old equipment for a small fee.
Curved Stairlifts & Straight Stairlifts at reduced prices. Call NOW for FREE site survey
We pride ourselves on our second to none after care service. The fact that many of our customers come back to us year after year to buy more products, reflects the high standard of service and maintenance of the equipment we offer. This speaks volumes about the way we like to look after our customers, where many of our competitors seem to fade away after making the initial sale.
We are based in Newbury Berkshire and operate a local MOBILITY company working within a 40 mile radius covering, Berkshire, Oxon, Wilts, this enables us to give the very best customer service whilst keeping our overheads and prices low. 2nd hand STAIRLIFTS,SCOOTERS & WHEELCHAIRS are our specialty. Because we are "Close Enough to Care" it makes sense to use a local company when choosing a STAIRLIFT, SCOOTER or WHEELCHAIR. you could wait for weeks for a national company to visit if you have a problem where as we can usually pop round and take a look straight away.
AVOID AT ALL COSTS Sit down and take time to read my review because it will save you hard earned money sanity and your time take note of the name DAVID QUINT SALES BLOKE WHO HOME VISITS TO QUOTE AND TAKES YOUR MONEY under no circumstances use this terrible rip off spamming company they rip off elderly people with a promise to deliver so called re conditioned stairlift which turned out to be non existent as my parents never saw the unit over a two day failed installation with the so called installer never fitting anything past the first two stairs they drive non sign written old silver Mercedes vans he took 2 hr lunches on my parents drive spent more time going back and forth to get parts let’s face it it was never a unit if it ever existed ! it gets better my father is fully disabled and 86 my mother is 82 with Parkinson’s he saw an opportunity to rip them off I met him and he couldn’t even look me in the eye funny little man I saw no reason to doubt what he was selling so left my parents who are able to make financial decisions to make the final decision it’s a stairlift whatever could go wrong well everything from day 1 install to now they couldn’t get the stairlift parts to work basically a pile of S*** after 2 days my dad had enough and cancelled the order they promised a return of his deposit because they hadn’t installed it and we thought ok that’s all done but no . No refund over 40 phone calls later and not once was DAVID QUINT AVAILABLE always busy or out of office excuse after excuse regarding no refund you name they said it I got involved and my husband again excuses this pathetic little man can’t even have the cobblers to face up to his promises over the phone as he knows HE RIPS OFF THE ELDERLY AND REFUSES REFUNDS FOR FAULTY GOODS 5 weeks and stress now my parents solicitors are involved the bank is doing a charge back and have taken up my parents case I have informed trading standards with a comprehensive report and have accessed my social media platforms to make people aware of this scamming company even a visit to their showroom or a unit with a door and no answer as they couldn’t answer or face to face contact just proves what shoddy outfit they are I had to give 1 star because zero wasn’t an option please please do not use this company use a well known major company who are synonymous with stairlifts as they are genuine with guarantees and simple terms and conditions this company refer you to their terms and conditions what a joke zero legally binding and a letter my father received told him to go citizens advice bureau ? AVOID AT ALL COSTS THIS SCAMMING COMPANY WITH A LITTLE SALES MAN WHO SEES OPPORTUNITIES TO RIP OFF ELDERLY INFIRM OAPS REMEMBER THE NAME DAVID QUINT DO NOT GET TAKEN IN AVOID AT ALL COSTS AND WALK AWAY
Sarah Mathews - 07/12/2023 | report this review
Never use this company, paid for a new stair lift in September 2021 developed a fault after a few months. We were advised it had been fitted incorrectly by them. Then they never completed the repair despite repeated phone calls. We were then left with a stair lift that would not work at all. After my father in law passed away we were offered a joke reimbursement for the removal of the lift which was only just over 10% of the purchase price even though it was installed in correctly by them. There was no point in us having a 2 year warranty as they don’t even fix something after 3 months. Customer service is no existent as they don’t respond to phone calls and when you get through they never ring back as the person you need to speak to is not there. It’s shame you can’t give 0 stars for a company as I would never use these again if needed and would advise everybody else to not use them.
Jeremy Baker - 13/11/2023 | report this review
I have just phoned and spoke to a gentleman called David. I had a problem with my mother in laws stairlift. David gave me some brilliant advice and was extremly helpful and really made our day.
Peter Stock - 12/03/2021 | report this review
My elderly father had problems with his stair lift. David from Newbury Mobility provided a very quick response to my enquiry, visited next day and solved the issues quickly and efficiently. The no call out fee and effective remedy demonstrates a first class customer service, which I will gladly recommend. Paul Hunsdon
Paul Hunsdon - 23/01/2014 | report this review
My Stairlift finally gave up on me, not bad considering it was 15 years old, i called my local mobility company and they were round that day to help. Unfortunately the engineer found the motor to be faulty, beyond repair. I decided on a new stairlift which was a lot quieter and smaller. Newbury Mobility fitted it the next day many thanks to the engineer who liked my coffee.
Adeline Swanson - 11/07/2012 | report this review
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What a great company. Nothing was too much trouble when I purchased Mum's Mobility Scooter. Explained all we needed to know about it and I wasn't made to feel a nuisance when I needed to ask some questions about it after purchase. I am now looking for one for a friend who doesn't have a lot of money to spare. Also, if we ever wanted an upgrade, I would definitely go back to David of Newbury Mobility.co.uk. Many thanks David â€“ A+++++ service. Cathy
Testimonials are added by the business owner and are not independently verified.