Pet Hut UK
Pet Shops and Supplies in London
Gresham House
London
EC1A 2BN
Contact Numbers
Reviews
Worst company ever!!
I have had exactly the same experience as the other reviewer, I have asked my bank to try and recover my money and reported this company to trading standards and Ebay fraud team, they are selling the item they haven't delivered to me on ebay!! Please please don't use this company they are thieves
Pip Blakeman - 20/01/2015 | report this review
DO NOT USE - THIEVES
I have now raised a small claim against this company. They are dishonest and have taken my money without providing the goods. They lie about where the item is, they don't return emails or phone calls (frequently cut off). They are thieves who should be eliminated from the business market place. DO NOT BUY FROM THEM, EVER, OR YOU WILL LOSE YOUR MONEY AND HAVE NO ITEM.
Cath Marsh - 15/12/2014 | report this review
avoid at all costs
I ordered a product 3 months ago and am still waiting for a refund after countless lies from this company. The first lied about delivering it to my local store (twice), when you phone up expect to be told the manager will call you back (never does), even the store manager can't get a returned call off these fraudsters. I was then told I would be getting my product posted and given a tracking number. Royal mail told me after waiting 3 weeks for my delivery that the form of postage used can't be traced by royal mail and they can't see if it's even been posted. (I seriously doubt that they ever posted it). Now, after 3 months I just want my money back, the refund is supposed to occur after 48 hours (guess what. .. It didn't) So I have been given yet more lies about delays etc etc. I will be trying to make this as public as possible now (face book, instagram, twitter) and getting in touch with all watch dogs, small claims court etc
anna ja - 07/11/2014 | report this review
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