Jewellery Retail in Ferndale (Mid Glamorgan)
8 Taff Street
Pontypridd
Mid Glamorgan
CF434PE
I would not even give 1 star to this company. The owner has a bad attitude toward customers who have cause to return faulty items. My 76 year old mother bought a pair of earrings that buckled and bent when putting them in. At £95 this was not expected as similar earrings but cheaper she owned were fine. I returned them and kept being fobbed off for 7 weeks - apparently the manufacturer had not responded and the owner kept insinuating they had been deliberately damaged. His attitude on the phone and in the shop on the 4 times I had cause to contact him was abysmal. I have now had to go to trading standards to sort him out.
Annette Wilson - 22/06/2013 | report this review
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