Leslie Hatcher Proms

Clothing Retailers in Swindon (Wiltshire)

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2 Temple Chambers, Ground Floor
Temple Street
Swindon
SN1 1SQ

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About

Leslie Hatcher Proms has the largest prom dresses collection in the South-west. The Leslie Hatcher Proms range includes Designers such as Scarlett Evenings, Joli Prom, Tiffany Proms, Alyce Designs, Lil Formals and Tiffany girl pageants. Their collection suits every budget and they also offer a 0% interest easy-pay payment plan making it easy for you to plan for your dress. Call in or visit them @ www.lesliehatcherproms.co.uk

Trade Bodies / Associations

www.lesliehatcherproms.co.uk

Specialist Services

Scarlett Evenings, Joli Prom, Tiffany Proms, Alyce Designs, Lil Formals, Tiffany girl pageants. 0% interest easy-pay payment plan.

Trading Since

2007

Reviews

 

Awful service

Service

Quality

Value

I would NOT EVER recommend this shop to anyone... EVER ! Leslie hatcher is the most arrogant man I have met. I unfortunately have had to postpone my wedding after buying a dress form him, I have paid a deposit and a couple hundred extra on a monthly price plan. The only thing I have signed which I took to the shop with me said I will lose a deposit which I was willing to do, I am now being forced to pay the full amount and take the dress inDONT want due to the circumstances home. When discussing this, I have been called a liar as I was told I could not take it home till jan next year by one member of staff and June this year by another. I have now been told I'm lying about this. I DEFINATELY AM NOT, I will get not gain out of this. As well as this my mother has received extremely rude emails saying she will never be a customer of his as well as telling her his past occupation (raf pilot-unreal and also was made aware of his wife's occupancy again unrelevant) I am sad to say that this has ruined my experience dress shopping and has given me the thought that it is too stressful so I will be buying my dress from a private seller.

Avalued Excustomer - 12/02/2013 | report this review

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Do not touch with a barge pole

Service

Quality

Value

I have recieved terrible customer service from Leslie Hatcher and would advice brides not to touch it with a barge pole. The managering director is the rudest man I have ever met ( and being a teacher I have met a few trust me). I was promised several dates for my dress adm after calling to chase up was spoken to extremely rudely and when I entered the store to chase up was shouted and ranted at which left me leaving the store in tears. I have finally recieved my dress with 8 weeks to go amd decided not to use them for my alterations due to the poor service. I cannot fault the ladies upstairs and i agree with the first review and they did make me feel very special.  It is just a shame that the manager does not share their level of customer service for someone who has been in the business for 30 years he really doesn't undersand his customers and business at all.

Bill Jones - 24/06/2012 | report this review

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Products and Services

We offer these services

  • Wheelchair access
  • Wheelchair access
  • Delivery Service
  • Customer Service / Helpline
  • Price Match
  • Next Day Delivery
  • Mail Order
  • Overseas Shipping
  • Free Quotes
  • Late Opening

We offer these payment methods

  • American Express
  • Cash
  • Cheque
  • MasterCard
  • Maestro
  • Visa
  • Bank Transfer
  • Direct Debit
  • Standing Order
  • Postal Orders
  • New Credit Accounts

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