Thorns Inn

Public Houses in Brierley Hill (West Midlands)

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174 Thorns Road
Brierley Hill
West Midlands
DY5 2JY

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poor complaints processes

Service

Quality

Value

My wife and I attended an 80's music night. The evening was enjoyable with a packed dance floor and a DJ who kept the music varied. However we did experience a "short change incident". The cashier made a mistake as anyone can do from time to time. We are however extremely disappointed that despite two representations over the bar on the night & four follow up phone calls over the weekend we still can't get a decision or to speak to anyone with rank who can confirm that an error has been made. Their complaints process is non existent.

A User - 07/01/2009 | report this review

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minny

Service

Quality

Value

this pub has won best pub, best food pub and best entertainment venue in the midlands, and i can see why its fabulous food is second to non and exceptional value for money with a whole host of top class acts, they deserve these awards

A User - 06/11/2008 | report this review

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Carvery

Service

Quality

Value

Without doubt the best value carvery I`ve ever been to.And I`m 61,been there,done that.Cracking grub,cracking service.The morning `help yourself` breakfast is brilliant too!

Roger Bray - 14/12/2007 | report this review

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Products and Services

We offer these services

  • High Chairs
  • Baby Changing facilities
  • Food
  • Garden
  • Outdoor Smoking
  • Live Music
  • Pub Games
  • Restaurant
  • Free Parking
  • special offers

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