Control rather than help to Grow

I would like to be in touch with any past present or potential patients at this place. If you want to connect with me, I would be happy to be in touch. NHS CHOICES REVIEW: Devon House Psychotherapy, Dogpool Lane, Stirchley, Birmingham: One or two of the receptionists can be very rude and do not seem to know anything about how vulnerable some people are. It would help if they could be a little bit more considerate and sometimes, less demeaning in front of others who are waiting to be seen. The quality of therapists is variable, but I have experienced some very careless and quite thoughtless if not cruel treatment here and have felt there has been little concern for my safety. There is very little attention given to patients' perception of needs, and in all there is a very strong tendency to control rather than help a person towards their healthy development emotionally and mentally. Unfortunately the two people in most senior positions are partners and this unhelpfully establishes a 'power-pact' which I believe results in less than objective and fair decision making in terms of clinical judgements. A lot of concern has been expressed about this arrangement by staff and patients over the years, but has not been addressed by those higher up.

xianne aslann - 27/10/2016 | report this review