Ginnah Restaurant
Restaurant - Italian in York
2 Cumberland Street
York
North Yorkshire
YO1 9SW
Contact Numbers
Reviews
Beautiful setting and Pleasent service
Enjoyed very nice meal prior to attending concert next door at the Opera House. Food was good, pianist good and waitresses extremely friendly. Would definatly recommend.
Mark Elgie - 18/03/2009 | report this review
Not even an apology!!
I had the worst service of my life here! My partner planned a birthday surprise, he went out and bought me a really nice cake and took it in to the restaurant the night before, and they had said this was fine. On my birthday, we had a meal with a group of friends and waited for our plates to be cleared. I then heard singing...they were singing happy birthday to a girl celebrating her 21st! To my partner's amazement, they were carrying the birthday cake he had bought for me! He went over to tell them about their mistake and they refused to go and get the cake back and just said they would give him the money. The chef in the end went to get the cake, and we didn't get an apology. The other table got free desserts! After much arguing from my partner we had 2 bottles of wine knocked off our bill. The owner was not in so I wrote him a letter to tell him about my disappointment and how upset my partner was that they had ruined his surprise for me. I have never had a reply. Really, really bad customer service. I would never recommend this place; it is very over-priced for Italian, too.
Tiffany Grout - 21/03/2007 | report this review
Leave your review of Ginnah Restaurant
All fields are required. Your review will appear immediately.
