Management and Business Consultants in King's Lynn
9 Russett Close
King's Lynn
Norfolk
PE30 3HB
Monday to Friday: 8am - 8pm
Saturday to Sunday: 9am - 8pm
EOS Consultancy Ltd is an independent consultancy business which aims to help you get the maximum benefit from improved processes and Business Systems.
With over 30 years experience in both Commercial and IT Business Systems roles we believe that we understand the requirements of modern business and pressures of making the right business decisions based on accurate data.
Applications are designed for speed and ease of use.
Databases normally contain multiple linked tables and the names of the fields, in which the various elements are stored, are not generally user friendly.
Most applications have a reporting facility but this is often very restrictive and unless you gain an intimate knowledge of the database structure, reporting can be very limited.
Customer Relationship Management (CRM) as its name suggests, is a system used to manage your relationship with customers. It is often thought of as a system for recording Telephone conversations and Meetings. However, the power and benefits of CRM are often seriously under estimated.
Field Sales Managers tend to rely on a hand written diary or an Email Calendar to managed their appointments. The Head of Sales and other Senior Management members are reliant on the Field Sales Managers producing Monthly written reports to keep abreast of activities and Opportunities.
A properly configured CRM system can be a valuable tool for the Field Sales Teams enabling them to manage their territories and provide easy access to Sales Leads, Opportunities, Marketing Campaign metrics.
Although primarily known as Customer Relationship Management many of the features can be equally as relevant to managing Supplier relationships
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