Great great great staff

Used this branch of Oddbins recently to order several hundreds of bottles of wine and fizz for a conference. The website is clear and easy to use, the discounts offered for bulk buys are reasonable, and the free glass hire is a godsend. The staff when I called to place the order and ask if we could pay by cheque were helpful, friendly, efficient and charming. When I popped in to confirm the order, they were immediately on the ball, and reassuring. The delivery was smooth (even though the delivery man had to navigate the security gates at the conference venue) - and the glasses were all clean and usable (bar two with cracks) - which isn't always a given. The wine we had was very very good - and good value on the special offer, including the discount for bulk ordering. Returning the glasses afterwards was equally easy - the staff are such a pleasure to deal with. Highly highly recommended for this sort of custom.

A User - 03/09/2008 | report this review