AVOID THIS COMPANY

AVOID THIS COMPANY I recently bought a car from this company and have had nothing but issues since. We were promised the car was in good condition yet the car has been back to them multiple times over the last 3 weeks. Our last visit was the final straw, the car broke down due to issues with the clutch.. We took the car back and were told they would look at it, initially they told us it was just a cable and that we would have to pay roughly £40 to fix it. A few days went by and we were still without a car despite us having a 6 month old baby and no other form of transport. After a couple of days they told us the price would now be £100 as it was more than the cable having looked on a ramp. But they had already told us they had looked at the car and found the issue. After a few more days past they told us it was good news and it wasn't due to be £100 as it was just the cable. After a week past they called us to say they had fixed the issues and it will cost us £100 even though they have previously quote to cable fix to be roughly £40! I rang them to question the cost of the repairs and how the money was calculated. I stated that legally under the Consumer Goods Act, that due to being presented information that the car was in good condition that we were due to have the repairs completed under our legal warranty. They instantly responded "just bring me £40" and hung up on me. When arriving the collect the car the first thing they said was that they refuse to ever do any work on the car again even though it is still legally under warranty with them. Whilst selling us the car they tried to present a car in "great condition" yet they panicked after the car failed to start 5 times! I have setup a website to express my concern about these con artists in more detail which will display in google very soon.

Paul Houghton - 12/06/2018 | report this review