Northwest Car Parts
Car Accessories and Parts in Rochdale
Spodden Mill
Station Road
Facit
Rochdale
Lancashire
OL12 8LJ
Contact Numbers
Reviews
Poor business
Doesn't matter which department you chose, you're always transferred to the same guy who is taking other calls whilst talking to you - already a sign of poorly managed "company". One of the glasses delivered (orderd 2) was smashed to bits and the delivery guy was very quick to run after almost throwing the package to my hands. When calling to report it the guy told me I waited too long to report it and maybe I smashed it (couldn't open the package before but they do tell you that you have 7 days to report any faults) and they can't do anything about it. The guy was also amazed with the fact that only one glass was smashed, not two (as if it was impossible for this to happen). Stay away!!! They will either rob you or won't provide what they should and they will avoid you or the consequences.
Jack Smith - 11/12/2014 | report this review
Do not use!
Took my money, no part supplied, no response to e-mails, phone calls or letters. It wasn't a lot of money but it's a shocking way to run a business. Don't go near them.
Neil Adams - 08/09/2013 | report this review
total waste of time
Rubbish. phoned me after a parts request and took all my details and supposed to recieve 20th or 21st. Still waiting so going to reverse the payment.
IAN CARTLIDGE - 23/05/2013 | report this review
They are a con outfit
Orderd my part for next day delivery it never came waited a week no reply to emails they hang up everytime I phone them got a bit fed up of being ripped off so went up to the yard what a joke they had about 5 cars.no part there keep well away from this site or you will lose your money.
Frank Williams - 07/05/2013 | report this review
Poor service
Abrupt on the phone, didn't reply to emails, no phone number on website. Took two weeks to deliver something which was supposed to be delivered within 48 hours. Very nearly resorted to having my bank recover my money. The only saving grace is that the part is as described. Definitely won't be using this company again.
Rhodri Jones - 06/09/2012 | report this review
Brillant Car Spares
Lost my car key for my Volkwagen Golf, dealers wanted a ridiculous amount found this company on a Google search. After speaking to Ryan was given a price which was a lot cheaper than i expected. The part arrived at my garage on time, they even rang to inform me that the part had been delivered. Car is back on the road. A lovely service would use again.
Simon Jenkins - 17/08/2012 | report this review
Good Service
My wiper motor died on my M reg Micra & it was raining everyday! After I put out a search on the Internet for the part, North West Part's Adam Khan rang me back promptly, gave me a very good price, £24 including postage, compared to £350 for a new part + £50 to fit it from my garage. The only problem in all this was Parcel Force took a full week to deliver, & in the meantime I had read some negative reviews & got in a panic about getting my part - I have contacted Parcel Force to ask why the package took a week to get to me, & not heard back ... yet? During this week North West Parts were also chasing Parcel Force on my behalf... Thanks guys :-)
HANNAH SASSOON - 03/07/2012 | report this review
disgusting
I placed an order for a ford focus window mech on the 11th of may 2012, it is the 22nd of may and still have not had my part, i managed to get throught to them using the number it gave me on google wallet, i was asked to phone back at dinner time and when i did it just went through to answering machine and this is all i have had since, ive e-mailed and e-mailed and had no response. i am now going through my bank to get my money back, if this doesnt work then i will have to seek legal, if not, then i will have to take a trip up there! DO NOT USE THESE PEOPLE!!!
adam crossland - 22/05/2012 | report this review
Excellent
After being told by a local Garage that my engine for my Vauxhall Corsa 2007 had gone, i was worried on the money it would cost to get the car back on the road. I shopped around locally and no one had the engine, i googled my search and filled in a request online. After having plenty of emails and calls, Northwest Car Parts saved me a fortune and had the engine delivered within 24 hours. Will deffinately be using them again in the future. Thanks
Sarah Johnson - 25/04/2012 | report this review
WARNING DO NOT USE
dodgy company Take your money tell you that it will be delivered next day 3 working days later im still waiting rang them and they put phone down when i asked for tracking number which i had known before forking out 58.00 for parts i never recieved take warning from me DO NOT USE THIS COMPANY
WENDY PRICE - 17/04/2012 | report this review
WARNING DO NOT USE
very dodgy company ordered parts which were supposed to come next day didnt turn up still waiting 3 days later not impressed when called them they can not get off phone quick enough and talk a load of rubbish DO NOT USE THIS COMPANY!!!!
WENDY PRICE - 17/04/2012 | report this review
Dodgy company
I can see why this company has only 1 star for everything. They have taken my payment but not sent me the car part. Everytime I telephnone them they lie to me and use bogus names. I have been waiting for a car part for nearly 1 week yet the website says 1 day delivery. Worst of all they are extremely rude and nasty. They are used by the 24/7 spares company who really should not have any type of association with then because it will give them a bad reputation. Be warned! I wish someone had warned me about them. I have made a complaint about them and I will not rest until I either get a refund or the part I ordered in good condition.
Deniece Chambers - 06/02/2012 | report this review
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