Furniture Retail Outlets in Accrington
Unit 2
Brookside Street
Oswaldtwistle
Accrington
Lancashire
BB5 3PX
We bought a product from them and it was faulty and not practical for everyday living. We were told that we can change them if there was a problem. Rang them everyday, read all their policies and found that we were in our right to change them. We just wanted to change the products and buy, possibly, more expensive ones. The Customer Service was terrible and the whole situation went out of hand. After a good couple of weeks (5 -7), they gave us a refund which was well under what we paid for the products and they didn't even take it all ! CUSTOMER SERVICE IS THE WORST WE HAVE EVER ENCOUNTERED.
SS SS - 07/11/2011 | report this review
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