Poor Service, wrong shower, multiple breakages

I am disabled and employed Eric via a Disabled Facilities Grant to fit an adapted bathroom. I wanted to use a local tradesperson. The shower he fitted was not the one originally quoted or agreed on and has broken multiple times since installation. Most recently August 2015 I have been trying to get it resolved since then (today is Dec 14th) Eric has been unpleasant and unwilling to help and has been avoiding my calls, emails and letters for months. Active Trading Standards case no: 11951546. I now face the prospect of taking him to court and a hefty bill to remedy the situation. Professionally he seems pleasant if disorganised until you run into an issue. I have grown up in the area and would not chose to use him again nor would I wish his aftercare on my worst enemy. Corgi aware. Watchdog aware etc. Victoria Luckie MA (née Quin-Harkin)

Victoria Luckie - 14/12/2015 | report this review