Jewellery Retail in Cheltenham
Unit 1a Beechwood Shopping Centr
123 High Street
Cheltenham
Gloucestershire
GL50 1DQ
My daughter bought a £34 'silver' ring from Silvermine. The ring is very poor quality silver and turned her finger green. We were refused a refund and offered a credit note. This is not aceptable as my daughter is allergic to metals and can only wear real silver or gold. I will now have to go through trading standards for a refund which is time consuming. The assistants admitted they have had other complaints about rings that turn your finger green and that they give the rings a polish and send people away. The staff would not acknowledge the sale of goods act. I would not recommend this shop to anyone.
Florence Miles - 03/06/2012 | report this review
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