Two windows
Choose alpine as they said they could do what other could not
As promised they did what they said
Im extremely happy i chose alpine and would use them again without hesitation
Jo Rimmer - 20/03/2024 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Front door
Excellent from start to finish and it looks amazing
Barry Booth - 13/03/2024 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Three windows
Extremely satisfied
Excellent workers
Would 100% use again
Phil Brown - 06/03/2024 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Rear utility
Yet again another great job from alpine
This is the fourth job I’ve had them do and I’ve always been extremely satisfied
John Evans - 16/02/2024 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Front door
This is the second lot of work ive had from alpine and as always they did a fantastic job
John Sloan - 07/02/2024 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Eight windows
Just had Alpine do 8 windows in a house a rent out
Everything was flawless
Would 100% recommend this company
Adam West - 17/01/2024 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Front composite door
Looks fantastic
Glad a chose alpine
Mary West - 03/01/2024 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
All my windows and doors
Extremely happy and satisfied
Julie Eggelston - 16/12/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Two Composite Doors
These doors have made a hugh difference not only in looks but keeping the cold and drafts out
Would use them again
John Gregory - 07/12/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New porch
Excellent fabulous outstanding service and goods
Jo Kerry - 29/11/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Bow and 4 other windows
John and mick the fitters are very professional polite and extremely good craftsmen
Excellent job
Bill Lockyer - 22/11/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
3 upvc windows
Alpine did all my windows and they are fantastic The fitters mick and johno are first class
This is the fourth time we have used them
Fred Podam - 15/11/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Fascia and gutter
Very clean quick polite
Over the moon
John Bell - 08/11/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New conservatory roof
No complaints at all
Everything exceeded my expectations
John Durrant - 01/11/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
All my windows and doors
No complaints at all Would definitely recommend
Julie Key - 25/10/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Three windows
The service was great from start to finish
Jill Pearson - 18/10/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New glass into my old windows
It was only a small job to put four replacement glass units in for me but everything was good and i will use them again
Mr Barns - 11/10/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Red composite door
I was very nervous that i had chosen a good company to do my door but i can honestly say im 100% satisfied and extremely glad i chose alpine
Kim Castledine - 09/10/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
8 windows and a pair of french doors
Excellent installers
Excellent product
Excellent service
John Marvel - 07/10/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Lots of fake reviews
Check the dates on the reviews, lots of obvious fakes. The only ones that appear genuine are the negative ones. Tells you all you need to know about this company of crooks.
Pete D - 05/10/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Six windows
Very happy that I chose alpine
The lads worked extremely hard and did a fantastic job
John Greenwood - 06/09/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Second lot of windows
Had alpine twice now to do some of our windows
Always a pleasant experience and service is second to none
Mick Sansom - 03/09/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Red Front door
Looks stunning
Extremely happy
Would recommend
Paddy Orielly - 29/08/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
door surround
Im extremely happy with the work and my Victorian door surround
It looks fantastic
Jim Osbiston - 15/08/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Bow window
Everything was top notch
Extremely satisfied
Would recommend
Mary Critchlow - 02/08/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Front porch
Alpine built me a new porch with a base and rubber roof
The service I received was excellent and im very pleased
Would recommend
Lisa Meijer - 25/07/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Brown front door
Very pleased with the door and the work alpine have done
John Parr - 24/07/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Three replacement windows
I have to say I’m extremely happy i chose alpine as i was very nervous having new windows but they did a great job and very tidy
Sue Hind - 20/07/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
8 windows 2 doors
Excellent job would highly recommend
Phil Backstaff - 19/07/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New front door
The door was better than i was expecting
It looks fantastic
Great workers and very professional
Lisa Brealey - 18/07/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New bays including new roofs
I had alpine do my two bays complete with new rubber roofs above and they did a top job
The installers johno and mick know their stuff
I would not hesitate to recommend them highly enough
Mick Richardson - 18/07/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New patio
All the staff at alpine do a fantastic job and the patio door is very high quality
Would recommend
Lisa Johnson - 18/07/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Cream grained new upvc windows
Excellent excellent excellent from start to finish
I will definitely use alpine again and highly recommend them
Don Harwood - 18/07/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Four windows
Everything went well with my job
The windows look great and the chaps who put them in are the best
Jim Knowles - 18/07/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Another two windows
We have alpine to do our fourth job with them and im over the moon with them
We had a problem with a prior install which they rectified within two weeks
John Wells - 18/07/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Avoid this very dodgy window company
Based on my experience, I would not recommend this company to anyone. The salesman promised us the world and we were happy to pay a deposit after agreeing on the design. However, we soon realized that we should have been more cautious about the promise-anything attitude.
After a month of waiting, we received news that the company was unable to do the design we had agreed on. We requested to cancel the contract and were assured by the salesman, Ian, that we would receive our deposit back. Unfortunately, this was not the case. We were asked for more money to cancel the contract, and the company even refused to complete a separate window contract on another property. Despite this, they held on to our deposit for over two years with no intention of completing the job or returning our money.
To make matters worse, when we took them to court to get our money back, they had the audacity to complain about having to waste a day in court.
We ultimately ended up getting the money back for the window but less than half the deposit back for the conservatory - our mistake for not having representation in court but I'm sure they have a lot of experience here!
We had thought we had a good relationship with this company prior to this job, so we were completely surprised and disappointed by their dishonest and unethical behavior.
Based on our experience, and the many other negative reviews we have seen, we would advise anyone looking for a reliable and trustworthy company to look elsewhere.
John D - 15/07/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New fascia
Scaffolding went up monday the fitters started Tuesday and finished Thursday scaffolding came down friday
Extremely tidy, efficient and an amazing job
Paul Tye - 11/06/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Sofits and fascia's
We had our wood soffits and fascia’s replaced which the work was done really well and we are happy with it, however they had to erected scaffolding over our conservatory to do this. The work was completed 4 weeks ago, date today is 7.6.23, and the scaffolding is still up!!! We have contacted the company several times to ask for it to be taken down. No one’s bothered. I would not recommend this company because of that, unless you want an added feature to your house… SCAFFOLDING
Paula Mcintyre - 07/06/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Fascia and guttering
Very clean and tidy work
Excellent service
Nick Kemp - 23/05/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Bow window
I had alpine to do a new bow window which included a new roof and base
They did an excellent job and attention to detail was fantastic
Jonathan Simms - 15/05/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Windows
Alpine did my house and i would highly recommend them
John Owens - 30/04/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Five new windows
What can i say
Excellent, fabulous, professional and extremely tidy
Sam Jackson - 23/03/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New window doors and fascia
I had alpine to redo all my windows, doors and fascia and im over the moon
The fitting lads are excellent in all departments
Would 100% recommend
Mike Hallsworth - 15/03/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
All my house
Alpine is the right firm to do home improvements
Excellent service
John Barker - 16/02/2023 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New roof
Gary did a amazing job
Im over the moon
11 out of 10
Mrs Parkin - 13/09/2022 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Conservatory
Anthony did a fantastic job
All the staff at alpine are very tidy polite and do a great job
Mrs Decaville - 12/07/2022 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Conservatory
From start to finish all the staff are top class from the builders installers plasterer’s and electrician
Would definitely recommend
Over the moon
Jim Davies - 07/06/2022 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Two more windows
This is the fourth time ive used alpine at alfreton and they always do a good job
Mr Parks - 07/06/2022 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Front door
Excellent professional prompt and tidy
Lynne Johnson - 07/04/2022 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Two new windows with lintols
Very professional
Very clean
This is my third contract with alpine over the years and I’ve always had an excellent after sales
Mr payne - 05/04/2022 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Front window
Terrible service. No guarantee given.
No customer service. No returning of calls or emails.
Window whistles/sings when windy.
Julie Newman - 05/04/2022 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
All my windows
Johno and mick did a fantastic job
Outstanding fabulous amazing
Jo West - 20/01/2022 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Chartwell green door
Looks stunning
Very professional all the way
Claire Mcguire - 06/01/2022 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Conservatory extension
Fabulous, first class product and installers
Mike Payne - 29/11/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
My fourth job
This is the fourth job ive had done with alpine which i think tells you all you need to know
Had to wait longer than before with them being booked up for three months but well worth the wait
Jim Blacksmith - 18/11/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Very professional
Replaced my old conservatory and im over the moon
Ann Jackson - 17/11/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New conservatory
Excellent job
Top quality
Professional installers
Could not be happier
Mark Staybridge - 17/11/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
UNPROFFESSIONAL!!!!!
We placed two orders with Alpine- windows & door and conservatory. High spec they promised- conservatory took over a month to complete, Dean actually rang whilst we were away demanding payment as we said no one would pay until they had seen completed work. Returned home to something extremely short of high spec. The work was rectified after numerous phone calls and visits as we withheld payment until completion. The windows and doors, date set and confirmed and no fitters arrived. Sham of a company. Would not recommend
Michele Clark - 17/11/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Mrs betteridge
Alpine did all my windows and they are fantastic
The fitters mick and johno are first class
Mary Betteridge - 01/11/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
All our windows
I must say how pleased i am i choose alpine
Everyone is great to deal with and the windows are excellent
The installers know what they are doing
Jo Hammersmith - 31/08/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Composite door
Looks fantastic and the fitters are brilliant
Mr ewards Bestwood park - 19/08/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Two windows
Im very pleased and impressed with my new windows
Mrs Sage kirkby in Ashfield - 23/07/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Job lot
Everything went to plan and we are very pleased
Joanne Drackley - 06/07/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New windows
Turned up on the agreed date and completed my job very quickly and cleanly
Windows are a very good quality and look fantastic
J Follet - 30/06/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Facia and soffits
Very clean quick polite and good
Mr Tissie at shirland - 14/06/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Composite door
Outstanding quality and excellent installation
Bill Blackstock - 06/06/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
All my windows
Excellent service
super lads
Good quality
Jim booth From selston - 28/05/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Just fantastic
These are these double glazing company to deal with
Louise Brooker - 21/05/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Very impressed
Did me a new porch
Attention to detail was impressive
Workmanship top notch
Bill Bramwell - 18/05/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Alpine windows
No complaints at all
Would definitely recommend
Paul Bickerstaff - 12/05/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Well chuffed
Extremely happy with the windows,fitters and all the staff
Paul Olney - 04/05/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New double glazing
Had alpine do my house and everything went as promised
The windows look fantastic
The installers are very professional polite quick and clean
S Wain - 29/04/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
All my windows and doors
Had alpine to do my house in anthracite and i must say they look outstanding
The fitters do a first class job with very little mess
Will be having them to do my conservatory next year
John Anthony - 26/04/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Back door
Had it a year and its great
Everyone is a pleasure to deal with
Definitely use them again
Mrs Gamble - 14/04/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Front door
Stunning new door
Colour is fantastic
Fitters very good
Product is top quality
Sue Quibb - 09/04/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Double glazing
Had my last windows in my house done today
Started using this company in 2004 and have had six jobs done over the years
Always a good clean efficient service
Had a few minor issues which are normally resolved within a couple of weeks or so
Would definitely recommend
M Burt - 06/04/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Top job
Had my two bays replaced 3 years ago
Fitters are very clean and the windows are first class
Had no problems since they were done
Tony Nix - 31/03/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Two new windows
Johno and mick put my windows in today and they look fantastic
The whole process from the lad who nocked on the door,colin the salesman,mark the surveyor and all the office staff have been amazing
Liz Annable - 28/03/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
New windows
Had 12 windows and 2 doors fitted 12 months ago and i must say they are fantastic
All the staff are very helpful and did would definitely recommend them and use them again
Dawn Blackstock - 26/03/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
First class
Excellent product installed to the highest standard
Rang them with a issue after installation and it was rectified straight away
Jo Smith - 24/03/2021 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Avoid!
Left a deposit pre lockdown and they have kept my money and not attempted contacting me. Thieves!
Joanna Ridgley - 16/07/2020 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Alpine windows &doors
Had conservatory and porch done by this company and to our surprise the sheets on the conservatory roof slid down 3 inch causing rain water and leaves to enter
I have contacted the company on a number of occasions but they don't seem to bother now they have your money
I would not recommend this company at all
Still not been back to fix for over 12 months now
Paul Rodgers - 27/01/2020 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Horrendous Company to deal with
Had front door and frame fitted and looked nice.Fitters were friendly and helpful.The penny dropped when they had supplied and brought a steel lintel to put in and said it wasn't needed so they left it with me in my garage.He said he had put extra fixings in blah blah.Anyway long story short bricks sagged above door and couldn't open or close correctly.I emailed several times,rang and even went to the shop which a nice lady promised she would get the owner to get in touch with me......waste of time.Ive sorted the problem out by removing the bricks myself which incidentally only had 2 yes 2 fixings in and a gallon of silicone holding them up and put the lintel in which they should have done in the first place and door works a treat now.
They have had the last penny from us.... no way to run a business and wont be using again I can guarantee that.. avoid at all costs
Andrew Cooper - 13/07/2019 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Terrible After Service - In fact no after service
Having been trying to contact them or even to get someone to return my call to follow up on a problem, nothing 😡!! Eventually spoken to someone after 3 months trying, at the shop in Alfteton to be told they would arrange a visit, no visit arranged 😡😡. I eventually spoken to them again after 3 further messages to return my call to arrange to repair the door. I waited in ALL DAY 😡😡😡. The people I spoke to were very off hand and not even an apology. No one came to repair the door !!!! I am appalled at the after service and I am not letting this rest until it is sorted. My advice is do not touch this company with a barge pole .
Sue Knowles - 21/11/2017 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Poor quality after service.
I had my windows fitted by these in 2008 and i am still waiting for them to come back to sort my problems out. They made so much mess and i have had nothing but problems from them since. They didnt put strips around any of my windows and as a result i have very unsightly walls. Despite numerous letters and phone calls they have never returned my calls obviously after four years you give up on these sorts of people.
Joanne Bull - 13/12/2012 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language
Alpine windows, decent price, excellent fitters.
Just had my house double glazed, 2 bay windows, 3 doors, so all in all quite a big job!
Windows arrived very quickly and on time, fitters arrived 10am on appointed day (would have been nice to have known this), fitted very quickly, no mess or fuss-even when our upstairs bay tried to fall on them!
Decent price-but it does pay to haggle! After sales call to ensure we were happy.
Rob Geeves, Derby.
Rob Geeves - 20/01/2011 | report this review
Send my report
Thank you for reporting this review - we'll investigate further.
There was a problem submitting your report. Please try again later.
Please refrain from using bad language