Upset and heartbroken

I am very disappointed with my experience here . due to the name of the shop I came here seeing a design in the shop to have my late father's ring made into a love box pendant. I hoped for kind understanding care and consideration to detail but I felt I did not get any of the above after I emailed a few times and not getting a reply on my last email . I feel I need to leave feedback on my experience and not happy with the lack of sensitivity and communications with them . if you have something special you want making then don't go here they are not professional or considerate poor communication due to paying a ridiculous amount of money for poor experience ..I now have paid more money to get rid of the bad experience and having it made into something else. they have left me very upset and disheartened by the whole experiences and hope noone else will go through what I did.

Clare Taylor - 21/09/2022 | report this review