Hermes

Couriers in Peterborough

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Saville Road Industrial Estate
Peterborough
Cambridgeshire
PE3 7PR

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Reviews

 

UK Worst company

Service

Quality

Value

Item left outside item now stolen tried to contact Hermes what a joke

John Jenkins - 15/05/2019 | report this review

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Crap couriers working for Hermes

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Quality

Value

Been told my parcel being delivered today ,phoned up Hermes Peterborough my local depot only to be told that they have no contact details for couriers as woman that delivers around WARBOYS and Ramsey in Cambridgeshire can not be bothered to deliver parcels and does not leave calling cards or anything and if she don't want to deliver then you have to wait till she wants to deliver then herself which can be anything around four days late even though customers pay to have same day delivery .NO BODY HUMAN ANSWERS 0344 6443593 & HERMES PETERBOROUGH STAFF SO ARROGANT AND RUDE AND NOT BOTHETED AT ALL .After all its us customers that give you so called Hermes people a wage and you all don't deserve a penny with way Hermes treat customers

CHRISTOPHER HOLLIS - 19/10/2017 | report this review

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Missing BreadMachine

Service

Quality

Value

Customer Service like its department is non existant.going round and round in circles.It would appear my Machine has been sitting just outside Sleaford for the last three days awaiting delivery.

Susan Parsons - 07/01/2017 | report this review

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work

Service

Quality

Value

I was worked in hermes can you send me information for my working hours after the fourth day of December because they not paid me correctly thanks

miroslav belev - 22/12/2016 | report this review

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GHOST COMPANY

Service

Quality

Value

THIS ORGANISATION HAS NO CONTACTABLE CUSTOMER SERVICE NOR HAS IT AN ALTERNATIVE TO ENABLE COLLECTION BY CUSTOMERS. I HAVE BEEN WAITING FOR A PARCEL WHICH NEVER ARRIVES AND THIS IS NOT THE FIRST TIME. I WOULD NOT RECOMMEND THIS ORGANISATION.

JOAN GILLMORE - 28/11/2016 | report this review

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Frustration with delivery failure

Service

Quality

Value

I needed to contact Hermes as my parcel had not arrived - when Amazon and Hermes websites insisted it had been delivered yesterday. I ws sent round in circles on both websites but when i contacted the only local number for Hermes I was told (rather rudely) that they were not a customer service centre and they gave me a CS number. That number simply referred me back to the Hermes website! VERY frustrating not being able to talk to an appropriate person. I would not use Hermes if they were the only carrier on earth. Unfortunately I don't have a choice when ordering from Amazon. Why does Amazon insist on using a carrier with such low customer review ratings?

Steven Raven - 08/09/2016 | report this review

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