Itsm Shop Ltd

Book Retailers in Cambridge (Cambridgeshire)

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95 Duxford Road
Whittlesford
Whittlesford
Cambridge
Cambridgeshire
CB22 4NJ

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Opening hours

Monday to Friday: 9am - 5:30pm

Saturday to Sunday: Closed


Key Services

bookshop online, training company, training courses



About

The one-stop ITSM Shop

The one-stop ITSM shop for all books, standards, tools and training.

Trading Since

2018

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Products and Services

A Guide to ISO/IEC 20000-1:2018 Service Management

This book provides an overview of this revised standard for service management, ISO/IEC 20000-1:2018.

Price: £19.95

Service Management: It's All About the People

This book presents a framework for Service Management called the Integral Service Management Framework (ISMF), which adds multiple perspectives to traditional Service Management that have not been emphasised sufficiently elsewhere.

Price: £29.95

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