Wheel Rim damaged - car unsafe to drive!

Two independent inspections (AA and inspector) confirmed my wheel rim was damaged beyond repair by just tyres HAMMERING with a sledgehammer to try and get my wheel off. My vehicle was rendered unsafe to drive! Garage only had tools to remove wheelnuts plus a hammer and blowtorch Did not ask me before hammering rim beyond repair and I gave no consent! They even wanted to use a blowtorch to remove rim and then damage wheel bearings! I had to buy a replacement rim myself. NO APOLOGY. Head manager had a patronising attitude and wanted to hammer the rim back in shape without seeing it first! Manager did not even say sorry when he saw the damage and pushed himself to fit two tyres "for free" and supply one tyre (costing me £35) "for free" (my rim cost me £57 so the tyre supplied for £50 "for free" just offset the rim cost of £57! WILL NEVER USE THEM AGAIN. COMPLETE COWBOYS. Would love to hammer the rim beyond repair on your car for 15 minutes and see how YOU feel!

DA Von Janowski - 03/01/2022 | report this review