It's really simple and straightforward

Bring in your jewellery plus proof of identity (this needs to be an official letter or document with your name and home address on, dated within the last three months; for example: a gas bill, driving licence, tenancy agreement or catalogue statement)
Together we will agree the amount you can borrow from us, based on the value of your jewellery.
We will give you a credit agreement, which is also your pledge receipt. This clearly outlines the amount you have borrowed and what the repayments are. You will be asked to sign this agreement. In this agreement, we call your jewellery “the pledge".
You will receive your cash immediately.
Your jewellery will be put in our vaults for safe storage.

Repair service

Bring your jewellery or watch in to us and we will repair or restore it for you in our own skilled workshops. You do not need to have bought the item from us. We can usually have it back to you within ten working days. We will let you know in advance how much the repair will cost you, before you commit to anything.

Valuation service

If you would like a valuation on a piece of jewellery, or a watch, just pop in and ask one of our staff who can arrange for it to be seen by one of our valuation experts. There will be a small charge for this, which we will confirm with you at the time of booking.

Safe keeping

If you have a special piece of jewellery you would like us to keep safe in our vaults, please call us for details of our safe keeping service.

Old gold purchase

It's a great way for you to generate cash. If you own old or broken gold jewellery that you no longer want – bring it in to us and we will offer you a competitive cash price for it. Simple as that!