The Priory

Hairdressers (Unisex) in Bridgend (Mid Glamorgan)

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3 District Centre Broadlands
Village
Bridgend
Mid Glamorgan
CF31 5EJ

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Reviews

 

Avoid... extremely rude staff.

Service

Quality

Value

I expected this salon to be really good after hearing nothing but positive things about it. However, it turned out to be a MASSIVE disappointment!I had a consultation where I was told that I could have my hair re-bleached and cut and was quoted a price of £63. They said that because my hair was already dyed blonde I'd have to take care of it to avoid damage but didn't say anything else about it.I went back for my appointment and was left waiting for nearly half an hour while the stylist "went to make me a cup of tea". Instead she came back and said that she'd been told by the manager she weren't allowed to bleach my hair as it was already bleached and said she could only do the roots. However, she said she still had to charge me the £63 for the wholehead bleach as it had already been quoted to me and refused to re-calculate the price.When i asked to speak to the manager she instead complained about me to him, came back and promptly told me that she didn't want to colour my hair at all.Upon hearing this i decided to leave without getting my hair done and I won't be going back there. The workers were stuck-up, rude and unreasonable and the customer service was extremely poor. DON'T WASTE YOUR TIME.

Louise C - 26/12/2012 | report this review

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Staff were rude, stuck-up and the customer service was VERY poor. AVOID.

Service

Quality

Value

I expected this salon to be really good after hearing nothing but positive things about it. However, it turned out to be a MASSIVE disappointment! I had a consultation where I was told that I could have my hair re-bleached and cut and was quoted a price of £63. They said that because my hair was already dyed blonde I'd have to take care of it to avoid damage but didn't say anything else about it. I went back for my appointment and was left waiting for nearly half an hour while the stylist "went to make me a cup of tea". Instead she came back and said that she'd been told by the manager she weren't allowed to bleach my hair as it was already bleached and said she could only do the roots. However, she said she still had to charge me the £63 for the whole head bleach as it had already been quoted to me and refused to re-calculate the price. When i asked to speak to the manager she instead complained about me to him, came back and promptly told me that she didn't want to colour my hair at all. Upon hearing this i decided to leave without getting my hair done and I won't be going back there. The workers were stuck-up, rude and unreasonable and the customer service was extremely poor. DON'T WASTE YOUR TIME.

louise c - 14/01/2012 | report this review

500 characters
to be updated on the outcome of your report

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Products and Services

We offer these services

  • Appointments required
  • Colouring
  • Free Parking

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