Terrible

Just back home from the KFC @ UNIT 3 HAUDAGAIN RETAIL PARK, GREAT NORTHERN ROAD, ABERDEEN, AB24 2BQ (for the 2nd time tonight). 1st time I got home we had the completely wrong burgers, neither of which we consider edible. Drove 10 min back to the ‘restaurant' and got the right burgers, BUT… On getting back home again we find my fiancée's was completely drenched in tomato sauce making the bun inedible and the burger taste of nothing but tomato sauce. After hanging on the phone for 10 min before answer (01224 684949), only to get hung up on after explaining what happened and how disgusted I am over the treatment we received. After 30 min of driving in total, and probably the worst customer service I've experienced at any time of my life I will make damn sure I NEVER go back to that branch (if any at all), again!

Grant Dow - 02/09/2011 | report this review