Not a good review

We have been to it many times and were shocked when friends said that they did not like the place. On the last few visits over the past 3-4 months we have noticed the food quality is indeed starting to suffer, it is no where as good as it used to be. A group of friends thought of giving it a try again two days ago but still not much improvement which was disappointing but that soon turned to anger as the manager (or many be he's the restaurant owner) started a fight with my husband. We went for desert & tried to serve a friend some ice cream only to get sprayed knee down in a fine aerosol of milk or ice cream mix. Who we can only assume is the manager standing behind the counter about a foot or two away from the machine did not make any attempt to warn us & after being asked why there was no out of order sign on the ice cream machine or if why he didn't shout over & caution not to use it the man came out yelling and screaming that there was a sign and if someone had moved what was he to do! There are ways of dealing with customers specially when the restaurant has been in the wrong instead yelling abuse to the customer & treating them like dirt. He was happy enough to let the staff take full payment for the meal while he stood with his back turned to us throughout, not a sign of apology for his behaviour or for what happened with the machine. I will not go to a place and pay for abuse and bad food and neither would any of my friends who were present on that day. Everyone else can make an informed decision but in the restaurant business such behaviour even once is intolerable.

A User - 08/05/2009 | report this review