Boots Opticians

Opticians Dispensing in Guildford

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22-24 Swan Lane
Guildford
Surrey
GU1 4EQ

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incompetent

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I came a few days ago to have my eyes checked (Guildford store), so I saw the optician, who is supposed to be the one redirecting people to Doctors if necessary, During the eye test we realised that I cannot see from one eye. I was very surprised as I never had eye issue. His advice: "Come back in 6 months, and let's see if it goes worst!" This is unacceptable, as I had to insist that he refers me to a doctor. The day after I went to my GP, and they sent me directly to the hospital, and it seems that I have an dangerous inflammation in the eye (uveitis) I wanted to let them know that I actually got something bad in my eye, and nicely, with a smile, they did not care at all, and gave me an address to complain to the store manager! I would never go back there as you imagine

eleonore baco - 14/03/2014 | report this review

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