Hooton Lodge

Hotels in Rotherham

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Kilnhurst Road
Hooton Roberts
Rotherham
South Yorkshire
S65 4TE

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Worst place that I have stayed in

Service

Quality

Value

My husband and I attended a family wedding recently. As a thank you from the bride and groom we were booked into Hooton Lodge for 2 nights. The reservation was made weeks ago however when we arrived we were told that they were not expecting us. Our room was disgusting and filthy, cobwebs and dust on all the surfaces. There were no curtains up to the velux window so we were awake at 5.30 am every morning. The bathroom was also filthy and the toilet had faeces in it, there was no toilet brush either. The cistern had been leaking and there was pink liquid running from the toilet. The smell from the bathroom was of drains. The dirty shower was a joke as when you opened the door it banged on the tiny sink. There were hairs on the tiles and the soap tray was filthy with dust. The electric shower kept cutting off when showering so one minute it was ok then you were trying to wash in cold water which dribbled out. The bed linen was stained. My husband had make up on his pillowslip. The filthy rug in the room had dead flies on it and the carpet was dirty. The built in wardrobe had 3 dusty coat hangers inside and smelt fusty so you couldn't hang anything in there anyway. Breakfast was equally bad - cups of instant coffee, no different types of tea, cold toast, rock hard butter, no marmalade just jam. My husband had a cooked breakfast which he said was revolting, the bacon wasn't cooked, the fried eggs were overcooked in the middle and undercooked on the outside. The sausage was poor quality and when he got back to our room he was physically sick. Next day we went down to breakfast only to find the place closed. We were told that if we wanted breakfast we had to queue up for a cup of instant coffee and a cheeseburger at a burger van on the campsite as it was the VW meeting that weekend. This is the worst place that we have ever stayed in, the landlady and landlord couldn't care less about their customers and it shows. It was bad enough staying there when we hadn't paid, we would have demanded a refund if we had.

Anny Payton - 01/08/2012 | report this review

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