S M S Motor Company Ltd

Van Hire in Leicester

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30 Stoughton Drive North
LEICESTER
Leicestershire
LE5 5UB

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Steer clear

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Brought a top end Jaguar XJ TDVI from this dealer, although the car looks great had major issues immediately and the service from the dealer is an absolute disgrace. Issues are: •Major water leak •Air suspension fault which they knew about but never fixed!! •Air conditioning does not work •Advertised with sat nav, when I drove off in the car found out the disc wasn't there •All tyres were leaking air from around the alloys All in all total disgrace, SMS motors gave me a 1 month poxy warranty that isn't worth the paper it's written on, tried to get the car back to them on warranty but unless I'm willing to drive an hour to them to drop the car off that's drinking water there not interested !!! They even said "get it towed to us" at my cost ?!? Also never put a new MOT on it and apparently it's had a full service from them although the cars service light is on !!!! So I'm now left with a £8000 Jag that's got major issues and now one to help, so I'm paying myself and getting it sorted personally as its not going back to they Cowboys, there warranty is not applicable anyway so stuff them. My advise !!! And I'm an honest guy, steer well clear !! Shop elsewhere and make buying your car an enjoyable experience as it should instead of it being a nightmare You have been warned........ REB

Richard beddard - 30/05/2015 | report this review

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