Boarding Kennels in Preston (Lancashire)
Drumacre Lane East
Longton
Preston
Lancashire
PR4 4SD
We left our 7 and a half month old dog for one night with this kennel and would never out her in there again. On arrival we were greeted by a rude member of staff who couldn't seem to understand the amount of food we had left, despite the fact that we had portioned it per feed as asked by the receptionist. He also told us we were feeding her too much, even though the Vet has said she is in perfect body condition has a beautiful coat and is a healthy weight. We were told that they were going to try her with some food straight away as it was breakfast time, in the evening at tea time, and then again the following morning. However when we came to pick her up she was returned to us with a full portion of food, meaning she hadn't been given one of her meals. The elderly gentleman who returned her to us then went on to criticize us for using a Halti head collar, saying that we should be using a choke chain. I explained that we were using it for lead training and it was proving very effective, he then just shook is head in dissaproval. We had left the Halti with them for her to be walked on because, as a young dog, she is very energetic and doesn't walk well on her collar yet. However his comments lead me to believe that she was not walked using this (if at all) making it more difficult and uncomfortable for our dog and the person walking her. When we got her home she ran straight into the back garden to do her business, a very long wee and 2 very big number 2's, it was clear that she was desperate, this again makes me wonder if she had been walked twice daily as stated on the website. She also drank nearly a full, large bowl full of water leading me to believe that she didn't have a constant supply of drinking water, also stated on the website. I would NEVER recommend this place for any dog owner, it is clear that they are not dog lovers and do not care about the well being of your pet
leanne weir - 13/09/2015 | report this review
I suggest anyone who cares for there pets do not leave there animals here. Rude obnoxious woman lies accuses you of fake kennel cough is supposed a dog trainer yet her handling of my dogs ie snatching them off us in a petulant mood made mine panic horrendous place
Sally Harris - 23/08/2015 | report this review
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