Waggon & Horses

Restaurant - English in Bolton (Lancashire)

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170 Chorley Road
Westhoughton
Bolton
Lancashire
BL5 3PN

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Boothy

Service

Quality

Value

If you want a long wait, cold and wrongly cooked meals, and poor service – this is the place to go. Having booked days before I would not have expected to wait 20 mins for a table. That was followed by a 40 minute wait having ordered our meals (I won't call it food as it wasn't deserving of that title). To add insult to injury, starving I had to send my meal back THREE times – a cold and well-done instead of medium steak the first time, then the wrong type of potato ... and you would have thought 3rd time lucky – but no it was over-cooked again.So ... I asked for my money back – wouldn't you? Being 2 for 1 the manager refused steadfastly. She offered me another meal (uh, no thank you) or a dessert (I wanted some nutrition). I thought that at least a 50% refund would have been reasonable so that I could at least go to McDonalds to get something more edible.I spent the evening sat watching the rest of my family eat (or leave) their meals, other diners sending their meals back and slowly drowned my sorrows in the Marston's (I had to get some nutrition somewhere).I would not touch this place again, (they couldn't even manage custard that was beyond Luke-cold) and advise you the same if you want food that is edible and service that is polite.

A User - 08/06/2009 | report this review

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Bad Carvery

Service

Quality

Value

Do not have the carvery!!! The carvery here is awful. Soggy veg floating in water and rubbery meat. The normal menu used to be quite nice but I have not had it for a while. They do not do the normal menu on a sunday its just the carvery.This is a good place to go if you just want a drink they have nice log fires and the pub is quite cosy in winter. They also have a large car park which is handy as the pub is on a main road and a small beer garden at the back.

A User - 04/09/2008 | report this review

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