Luvsgifts

Gift Shops in Lydney

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Newerne Street
Lydney
Gloucestershire
GL15 5RF

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Key Services

flowers, gift, personalised gift ideas



About

Offshore Banking and business Solutions

Gift Shop selling crafts, gifts and stationery

Reviews

 

Cube Money Box

Service

Quality

Value

I bought a musical money box for my nephes christening , it arrived beautifully packed and i would say it was outstanding for the money

stephen hold - 17/03/2015 | report this review

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Appalling Customer Service!

Service

Quality

Value

Saw a personalised advent calender reviewed on This Morning, and decided to purchase one for my 6-year-old daughter from Luvsgifts. I placed the order online on 25th November and thought I would risk second class delivery, thinking it would be enough time to arrive for 1st December. When it hadn't arrived by the 3rd, I tried to contact them but apparently they had the BT engineers in and it was only possible to leave a message. I would like to point out that they still have the engineers in 6 weeks later! Anyway, they emailed me back within the hour to say that the item had been sent on the 27th and to allow time for delivery. When it still didn't turn up, I tried repeatedly to speak to someone about the order over the next few weeks, but despite leaving my name and phone number no one contacted me. I decided to leave it until after Christmas to deal with (also apparently you have to allow 30 days for delivery if no delivery date was specified at time of order, and this took me to the day after Boxing Day). When I came back to it last week I decided to send them an email stating my rights and how I was requesting a refund by the end of the week. No reply, no refund. More fool me - it turns out with Christmas I had left it too late to make a claim through PayPal. I am more cross about the lack of customer service than the loss of money, but would like others to be aware of my story before ordering from this company. From now on I will avoid ordering from a website where you can't speak to someone. Lesson learned.

Clare Brewer - 12/01/2015 | report this review

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Better than expected Baby Present

Service

Quality

Value

After Buying a towel set for my new baby neice was really surprised how nice and lovely it was and it arrived next day .

Natasha Heywood - 09/01/2015 | report this review

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Wedding glasses

Service

Quality

Value

Amazingly they got our flutes to spain within time, they are much better than we thoughts , excellent service

amanda Jones- nee sapfia - 04/01/2015 | report this review

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Extremely Poor Customer Service!!

Service

Quality

Value

I never received my order. Contacted the seller and was met with unhelpful and very rude customer service. I have never been so appalled. I would strongly recommend that people avoid this company. I have done some on-line research and looked at reviews on their eBay shop (thebiz-niz) and have found that I am not a one off this is a common occurrence. Please be warned!

Emma Watson - 01/03/2014 | report this review

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Events

10% discount mention SCOOT

http://www.luvsgifts.co.uk

Price: This event is free

When: 24/06/2013 to 24/06/2020

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