Wedding nightmare!

Sadly they are not “Goodenough” at all and I found out the hard way. Dealing with them was the single most stressful thing about my entire wedding! In the run up to the wedding they didn’t return a single call or email when them said they would, kept promising to send details (which they didn’t), kept promising to confirm prices (which they didn’t until 2 weeks beforehand despite regular chasing!) and doubled the price they’d originally quoted for my table decorations 3 weeks before the wedding for no apparent reason. I would willingly have forgiven them all of that if I’d been happy with the flowers on the day; all I wanted from them was what I’d ordered! Given the problems I’d had in the run up to the wedding, on the morning of my wedding I genuinely had no idea whether or not any flowers would actually appear. When they turned up I almost wished they hadn’t. The decorations for the ceremony room looked as though they’d been made by a two year old, we were due to move them from our ceremony room into our reception area but they were so awful we didn’t bother. My bouquets were completely different to what we’d discussed beforehand – the actual arrangements were fine but the colours we’d asked for didn’t materialise at all! The absolute final straw was finding that for some reason they had decided to put a completely different arrangement for the top table to what had been agreed and ordered, without ever mentioning it! I have no idea why they did that but I was devastated when I saw my top table, and I then had to look at the arrangement I hadn’t wanted for the rest of the day as it was too late to change it. I just wish I’d gone with my gut instinct a few weeks beforehand and just forfeited the deposit and found another florist. Nothing anyone can do will ever undo how devastated and disappointed I was with what they produced. I only hope that this message may spare someone else that experience, I wouldn’t wish it on anyone on their wedding day :(

Kat Mitchell - 03/10/2013 | report this review