R A Holman

Jewellery Retail in Bristol

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707 Fishponds Road
Fishponds
Bristol
Avon
BS16 3UH

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Totally disgusted with lack of service. 3 items dropped off for probate valuation on Saturday 22 March 14. Was promised that they would be ready for collection on the 25th March 14. Have been up today, 05 April 14, for the third time since dropping them off. On each occasion I was advised that other work had arrived... 76 pieces for valuation, 72 pieces for valuation and today 320!!!! No prioritising of workload, or value given to smaller clients. I feel totally abused, and am now behind on completing probate paperwork. I have taken back my items to take them to a more reliable/respectable jewellers. Would only recommend to you, if you like being abused and ignored. ZERO star rating far too high.

Steve Seward - 05/04/2014 | report this review

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