So lacking in skills that they are dangerous. Our shower was not properly waterproofed causing damage, not only to our floor, but the joists which is needing a lot of expensive repair work. Would like to say it at least looked good at the time, but not so – fittings are mismatched and not what we ordered, never mind taking away space for apparently no reason. We paid for a design (John Henry) and Project Management (Bill Copeland) service which was worse than non-existent. If you have had any trouble with this company, contact Trading Standards