The product was never received. Simplywoodengifts rely on the Royal Mail and therefore take no responsibility of non-delivery. The fact they also denied I contacted them about it highlighted their lack of commitment to customer service. I had to email them my previous correspondence to prove it, but heard nothing back from them. I suggest you use a reputable retailer where you are less likely to waste your money. Shame, as they give small online retailers a bad name.
