I have visited this salon on many occasions before and Julie usually cuts my hair but this time she was away so the salon owner cut it I WAS NOT IMPRESSED when he talks to you he seems to be in CLOUD CUCKOO LAND and has no definite response to my answers, after the usual banter stopped he seemed to speed up cutting my hair I can only resemble this to something out of the movie EDWARD SCISSORHANDS he was also an artificial man but with a different name, when I arrived home my girlfriend who also goes to the same salon commented on how uneven my hair was and also noticed 2 clumps out of my hair. I have since complained and I could not believe the response, it was my fault because I moved my head. We both now go to a PROFESSIONAL TIGI SALON just down the road called Benson Hefti.