Electrical Products (Sales) in Bradford (West Yorkshire)
Sonic Megastore Ltd
Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5. For more information, please visit our website.
Bought washer dryer from store ,the machibe didt work properly so they said must be us,later agreed to let us return it for a "restocking fee" if we took it back to the store so we unplumbed it loaded it in the car and took it back ,they had chaged their mind by the time we arrived and told us to take it back again and phone hotpoint,who insisted they would only come out to the machine if it was already plumbed in ,I complained so sonic sent a plumber out to replumb in the machine ,The store has consistently refused to refund the cost op the machine and insists even if its certifed damged when we bought it , we have to buy from them and will only issue a credit note,utterly disgusted as its obviouse that once you have bought something however broken they dont care as they already have your cash wether you can prove they sold broken goods or not .We need a new tv ,fire,camera and laptop but we wont be buying them from Sonic ,I intend to complain to their governing body and take legal action as I would happliy spend another £500 or more than be forced to spend the refunded credit of almost £500 of our money with them after the digusting treatment we recieved
lynn cunliffe - 23/02/2013 | report this review