I was impressed by the reviews on their website and that was my first mistake. There are no dates on the customer reviews so they could have been from the 1990's when it was a family business.
I did buy a car from them and the salesman was extremely nice and helpful until I had signed the contract. He had told me they did a 16 point check before they let a car go, but afterwards could not produce anything to prove what was checked. He just said "we make sure it's okay for you". I now believe this was a blatant lie, as I had to top the oil amongst other things myself.
They told me a date that it would be ready and that they would phone me to say how it was going beforehand. They never did and I had to phone him several times on the day to ask if it was ready. It eventually was at about half past four. When I got there the chap told me he had had second thoughts about having my trade-in vehicle and hacked 50% off the value to 'show goodwill'. He claimed because the owner was on holiday he hadn't got the authority to go any higher. Even though I had driven up from Northampton for the car, I was on the point of walking out and giving up, when he agreed to up this a little and eventually gave me 80% of the original price he had offered and said it was out of his own pocket. He even charged me a fee to put the tax disc on. I felt completely conned.
It was worse the next day. I discovered I had 2 slow punctures. They must have known as their foreign 'car mover' would have had to inflate them every couple of days so they looked ok on the forecourt.
I phoned and left messages for the owner and emailed but never got a reply. I would not go back there again.
